Frequently Asked Questions

How do I send flowers to Sweden from abroad?

Ordering flower delivery to Sweden through FlowersSweden.com is simple. Browse our catalog, select your arrangement, choose a delivery date, and add a personalized gift card message. We accept orders from anywhere in the world and deliver to all cities and towns across Sweden. Our local Swedish florists hand-craft each bouquet fresh on the day of delivery, ensuring the highest quality. Payment is processed securely through Stripe in USD, EUR, or SEK.

Which cities in Sweden do you deliver to?

FlowersSweden.com delivers to every city and town in Sweden, including Stockholm, Gothenburg (Göteborg), Malmö, Uppsala, Linköping, Västerås, Örebro, Helsingborg, Norrköping, Jönköping, Lund, Umeå, Gävle, Borås, Södertälje, Eskilstuna, Halmstad, Växjö, Karlstad, and Sundsvall — as well as all smaller towns and rural areas. Our network of over 200 local florists covers the entire country.

What are the delivery hours?

Flowers are delivered Monday through Saturday between 9:00 AM and 6:00 PM local Swedish time (CET/CEST). Deliveries are not available on Sundays or Swedish public holidays including Midsommar, Christmas Day, and National Day (June 6). For time-sensitive occasions, we recommend ordering at least one day in advance.

Can I get same-day or next-day flower delivery in Sweden?

Next-day delivery is available for most orders placed before 2:00 PM Swedish time (CET). Same-day delivery may be available in major cities like Stockholm, Gothenburg, and Malmö — please contact us to confirm availability. For guaranteed delivery on a specific date, we recommend placing your order at least 2 days in advance.

How far in advance can I schedule a delivery?

You can schedule flower deliveries up to 3 months in advance. This is especially useful for planning ahead for birthdays, anniversaries, Mother's Day (last Sunday of May in Sweden), Valentine's Day, and other special occasions. Your card will only be charged at the time of order placement.

What if the recipient is not home?

Our local florists will attempt to deliver at the scheduled time. If the recipient is not available, the florist will typically leave the flowers with a neighbor, at the reception desk, or in a safe location. A delivery notification will be left. If delivery cannot be completed, the florist will attempt redelivery the following business day at no extra charge. A recipient phone number helps ensure successful delivery — our florists may call ahead to coordinate.

Is there a delivery fee?

Yes, a flat delivery and service fee of $14.95 (or equivalent in EUR/SEK) is added to each order. This covers hand delivery by a local Swedish florist directly to the recipient's door. There are no hidden costs or additional surcharges regardless of the delivery location within Sweden.

Are the flowers fresh?

Yes. Every bouquet is hand-crafted by a local Swedish florist on the day of delivery using the freshest seasonal flowers available. We never ship pre-made arrangements or boxed flowers from warehouses. This farm-to-door approach ensures your flowers arrive at peak freshness and typically last 7–10 days with proper care.

What flower varieties are available?

Our catalog includes over 50 arrangements featuring roses, lilies, tulips, sunflowers, orchids, gerberas, chrysanthemums, carnations, and seasonal wildflowers. We also offer green plants, succulents, and lucky bamboo. Availability may vary slightly by season — Swedish florists will select the best available stems that match the style and color palette of your chosen arrangement.

Will the delivered bouquet look exactly like the photo?

Our photos represent the style, color palette, and approximate size of each arrangement. Due to seasonal flower availability in Sweden, the florist may substitute specific stems with equally beautiful alternatives of similar color and value. The overall look and feel of the arrangement will match the photo. The product image represents the Upgraded version of each arrangement.

What sizes are available?

Most arrangements are available in three sizes:

• Regular — A beautiful, well-proportioned arrangement at the listed base price
• Upgraded — Approximately 30% more flowers for a fuller, more impressive display
• Deluxe — Approximately 60% more flowers — our most luxurious and impactful option

Can I add extras like chocolates or a vase?

Yes! We offer add-ons including premium chocolates ($14.95), a glass vase ($12.95), and a plush teddy bear ($16.95). These are added during the ordering process and delivered together with your flowers. Add-ons are sourced locally in Sweden to ensure quality.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe, our secure payment processor. We also support Apple Pay, Google Pay, and Klarna where available. All transactions are protected with 256-bit SSL encryption. We never store your card details on our servers.

What currencies can I pay in?

We accept payments in US Dollars (USD), Euros (EUR), and Swedish Kronor (SEK). Prices are displayed in your selected currency. If you pay in a different currency than your bank account, your bank may apply a standard foreign exchange rate.

Can I cancel or modify my order?

Orders can be modified or cancelled free of charge up to 24 hours before the scheduled delivery date. For changes within 24 hours of delivery, please contact us immediately — we'll do our best to accommodate your request, but cannot guarantee changes once the florist has begun preparing the arrangement.

What is your refund policy?

If your flowers arrive damaged, wilted, or significantly different from what was ordered, contact us within 24 hours with a photo and we will arrange a full replacement or refund. Customer satisfaction is our top priority — we have a 100% satisfaction guarantee on every delivery.

Will I receive an order confirmation?

Yes, you'll receive an email confirmation immediately after placing your order with your order number (format: FS-YYYYMMDD-XXX), delivery details, and a summary of your purchase. You'll also receive a notification once the delivery has been completed.

Can I include a personal message with the flowers?

Absolutely! Every order includes a complimentary gift card with your personal message (up to 200 characters). You can add your message and signature during checkout. The card is printed and delivered with the flowers — a beautiful touch for birthdays, anniversaries, thank-yous, or just because.

What are the most popular occasions for flower delivery in Sweden?

The most popular occasions for sending flowers in Sweden include:

• Alla hjärtans dag (Valentine's Day) — February 14
• Mother's Day (Mors dag) — Last Sunday of May
• Midsommar — Late June, a major Swedish celebration
• Birthdays & name days — Name days (namnsdagar) are widely celebrated in Sweden
• Christmas — Poinsettias and winter arrangements
• Sympathy & funerals — White lilies and understated arrangements

Do you deliver funeral or sympathy flowers?

Yes, we have a dedicated sympathy and funeral collection with appropriate arrangements including white lily sprays, standing wreaths, and memorial bouquets. Our florists are experienced in preparing tasteful sympathy arrangements and can deliver directly to churches, funeral homes, or private residences across Sweden.

Who is behind FlowersSweden.com?

FlowersSweden.com is operated by Flowers Worldwide LLC, a US-based company specializing in international flower delivery. We've been connecting customers worldwide with local florists since 2018. Our sister brands include abcFlora.com (worldwide delivery) and FlowersCloud.com (European delivery network).

How do I contact customer support?

You can reach our support team through our contact form or by emailing [email protected]. We typically respond within a few hours during business hours. For urgent delivery issues, mention your order number for the fastest response.